Shipping & Returns
Shipping Policy
U-SOL World Marketplace offers a flexible shipping and returns policy for our customers. Shipping rates are calculated based on the weight and destination of your order, and we offer various shipping options to fit your needs. We also provide a 30-day return policy for most items, with some exceptions for health and personal care items. If you need to return an item, our customer service team is available to assist you with the process.
Return & Exchange Policy
U-SOL World marketplace has a comprehensive return and exchange policy to ensure customer satisfaction. If a customer is unhappy with their purchase, they can return the item within 30 days of receiving it for a full refund or exchange. The item must be in its original condition and packaging. U-SOL World also offers free return shipping for items that were damaged during shipping or are defective. Customers can initiate a return or exchange request through their U-SOL World account or by contacting customer service.