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Store Policy
At U-SOL World Marketplace, we strive to provide our customers with an exceptional shopping experience. To ensure that all transactions are handled fairly and efficiently, we have established the following store policies:
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Returns and Exchanges: We accept returns and exchanges within 30 days of purchase, provided that the item is in its original condition and packaging. Refunds will be issued in the original form of payment, and exchanges will be offered for items of equal or lesser value.
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Shipping: We offer free standard shipping on all orders over $50 within the continental United States. Orders typically ship within 2-3 business days, and expedited shipping is available for an additional fee.
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Payment: We accept all major credit cards and PayPal. Payment must be received in full before an order can be processed.
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Customer Service: Our friendly and knowledgeable customer service team is available to assist you with any questions or concerns you may have. You can reach us by phone or email during regular business hours.
Thank you for choosing U-SOL World Marketplace for your shopping needs. We appreciate your business!
Customer Service
U-SOL's customer service store policy aims to provide a satisfactory shopping experience for all its customers. The policy includes free returns within 30 days of purchase, a price match guarantee for identical products from competitors, and a 24/7 customer support team available for assistance. U-SOL also offers a VIP loyalty program that rewards frequent customers with exclusive discounts and perks. Overall, U-SOL strives to prioritize customer satisfaction and convenience through its store policy.
Privacy & Safety
We take the privacy and safety of our users seriously. We use industry-standard security measures to protect your personal information and we do not share your data with third parties unless required by law. We also provide tools and resources for users to control their privacy settings and report any safety concerns. For more information, please refer to our privacy policy on our website.
Wholesale Inquiries
U-SOL World Marketplace offers a wholesale policy for our products, which allows customers to purchase items in bulk at discounted prices. This policy is beneficial for businesses or individuals who wish to resell our products or use them for commercial purposes. To qualify for wholesale prices, customers must meet certain minimum order requirements and provide valid business or tax identification information. Contact us for more information about our wholesale policy and how to apply.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
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We offer a variety of payment methods to our retail users, including cash upon collection or delivery, credit/debit cards and PayPal. Our commercial customers have the option of paying for their wholesale orders using credit/ debit cards, PayPal, cheques or bank transfers. These options allow secure and convenient transactions and users can choose the method which best suits their needs. Additionally, U-SOL World Marketplace is committed to ensuring the privacy and security of its users' financial information.
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